Data Deletion

You can ask Ezon Partners to delete your personal data at any time, including data received through Ezon apps connected to Facebook, Instagram, WhatsApp, or Google.

1. How to request deletion

1. Email bruno.freire@ezon.com.br with the subject line “Data deletion request.”
2. Include your name and the email address or phone number you used with Ezon.
3. If the request involves a connected account, tell us which one: the Facebook Page, Instagram profile, ad account, or Google account.

If needed, we'll ask for some information to confirm the request comes from you.

2. Timeline

• We'll complete the deletion within 15 days and email you a confirmation of what was deleted.
• Data we're legally required to keep, such as tax records, is locked from any other use and deleted when the legal retention period ends. We'll let you know in the confirmation.

3. Data received through Facebook, Instagram, or WhatsApp

To remove an Ezon app's access to your Meta account:

1. On Facebook, go to Settings & privacy › Settings.
2. Open Apps and websites (or Business integrations for business accounts).
3. Select the Ezon app and click Remove.

Removing the app stops any further access. To delete the data we've already received, send the request described in section 1.

4. Data received from Google accounts

To remove an Ezon app's access to your Google account, go to myaccount.google.com/connections, select the Ezon app, and remove its access. To delete the data we've already received, send the request described in section 1.

5. Browsing data and cookies

You can withdraw your cookie consent at any time in Cookie settings and delete cookies in your browser settings. See our Cookie Policy.

6. More information

Your rights are described in our Privacy Policy. Data Protection Officer: Bruno Freitas Freire, bruno.freire@ezon.com.br.